Friday December 12th at 09:00 EST, we will begin migrating our conference data files and all reseller / customer accounts.
Our maintenance window will be from 09:00 to 12:00 EST (New York USA). We’re giving ourselves a window of up to 3 hours to get all data transferred over to the brand new data center.
This should not affect you, however, if it does, keep in mind that we are currently in a maintenance window and so downtime is to be expected.
Though we do not expect any down time, we may need to incur a bit to insure all services are running properly in our new data center.
New York London Sao Paulo Sydney Moscow Shenzen
9:00 AM 2:00 PM 12:00 Noon * 1:00 AM * 5:00PM 10:00PM
12:00 Noon 5:00 PM 3:00 PM * 4:00 AM * 8:00PM 1:00AM
* Daylight saving time
Whilst our conference services should not disrupted, we do not recommend making any changes to your individual room settings or indeed within the customer control panel. You may even find the panel temporarily unavailable during this time.
We’re almost fully done our migration and we’ll be settling into our new data center over the next month. If you have problems, then let us know via our help desk.
Thanks for taking the time to read up on what’s going on.
Tech Support Team
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